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Project manager · Operations strategist · Resume site

Projects, proof, and the system behind the work.

A professional portfolio that reads like a living resume: case studies, measurable outcomes, skill chips, and a clear path for recruiters to understand the person behind the titles.

jordan-ellis.profile
Professional portrait in an office setting

Current focus

Building operating systems for teams that need less noise and better decisions.

8+

Years

42%

Time saved

5

Markets

Case StudiesResumeSkillsCertificatesContact

Filtered work

A portfolio that makes professional impact feel concrete.

AllDashboardProcessLaunch
Operations Command Center project case study
01 · Dashboard
Shipped42% less reporting time

Operations Command Center

Turned weekly spreadsheet chaos into a live operating dashboard for leadership, vendors, and field teams.

Stakeholder mappingKPI designExecutive reporting
Customer Onboarding Reset project case study
02 · Process
Measured18 point completion lift

Customer Onboarding Reset

Rebuilt a fragmented first-30-day experience into a guided rollout with owners, checkpoints, and escalation paths.

Service designDocumentationChange management
Five-Market Launch Plan project case study
03 · Launch
Delivered5 markets aligned

Five-Market Launch Plan

Coordinated timeline, vendor readiness, risk review, and internal communication across five regional launches.

RoadmappingRisk trackingCross-team rituals

Operating system

The resume becomes a usable interface.

jordan.method

I turn ambiguous goals into practical systems: define the work, map the handoffs, make the numbers visible, and keep the team honest about what needs attention.

Workflows

Clean ownership, dependencies, and repeatable planning rituals.

Metrics

Dashboards that show what changed and what needs action.

Communication

Sharp updates that make busy teams calmer and clearer.

Career snapshot

A timeline visitors can actually scan.

Now

Senior Operations Lead

Owns launch planning, dashboards, and cross-functional operating rhythm.

2024

Customer Experience Program

Created the onboarding reset used by account teams and customer success.

2022

Project Management Certificate

Formalized the planning system used across Jordan's case studies.

Resume and references ready

A real portfolio can pair this with a PDF resume, LinkedIn, references, or certificates.

Sample Resume

Contact

Open to operations, project, and program roles.

jordan@ellisprojects.example

New Jersey / Remote

Resume, case studies, and references

Fictional contact details for this sample portfolio.

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